At JurisOptima, we are committed to protecting your privacy and maintaining the confidentiality of your information. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our legal services. As advocates, we are bound by professional ethics and the Advocates Act, 1961, which mandates strict confidentiality.
1Information We Collect
Personal Information
When you contact us or use our services, we may collect personal information including your name, email address, phone number, and address. This information is essential for us to provide legal services and communicate with you about your matters.
Case-Related Information
In the course of providing legal services, we collect information related to your legal matters including documents, statements, and other materials relevant to your case. This information is treated with the highest level of confidentiality.
Website Usage Data
We automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent. This helps us improve our website and services.
2How We Use Your Information
Service Delivery
We use your information primarily to provide legal services, including case preparation, court appearances, document drafting, and legal consultation. Your information enables us to represent your interests effectively.
Communication
We use your contact information to communicate about your case updates, appointments, court dates, and other service-related matters. We may also send you legal updates and information that may be relevant to your situation.
Legal Obligations
We may use or disclose your information when required by law, court orders, or legal proceedings. This includes compliance with regulatory requirements and responding to valid legal requests.
3Information Protection
Advocate-Client Privilege
All communications and information shared with us are protected by advocate-client privilege under the Advocates Act, 1961. This means your information is legally protected and cannot be disclosed without your consent, except as required by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems are regularly updated to maintain security standards.
Employee Confidentiality
All our team members are bound by strict confidentiality obligations. They receive training on data protection and are only given access to information necessary for their specific roles.
4Your Rights
Access and Correction
You have the right to access personal information we hold about you and request corrections if any information is inaccurate or incomplete. Contact us to exercise these rights.
Data Portability
You may request a copy of your personal data in a commonly used format. This includes case-related documents that belong to you.
Withdrawal of Consent
Where we process your information based on your consent, you may withdraw that consent at any time. However, this may affect our ability to provide certain services to you.
5Data Retention
Retention Period
We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and protect our legitimate interests. Case files are typically retained for a minimum of 7 years after case closure.
Secure Disposal
When information is no longer required, we ensure its secure disposal through appropriate methods including secure deletion of digital records and shredding of physical documents.
6Contact Us
Privacy Queries
If you have any questions about this Privacy Policy or how we handle your information, please contact us at help@jurisoptima.com or call us at our office number. We are committed to addressing any concerns you may have.
Legal Framework: This Privacy Policy is governed by the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Advocates Act, 1961. We also align our practices with the Digital Personal Data Protection Act, 2023.